Returns Policy
We
sincerely hope you will love your chosen item(s). All items are quality
checked before dispatch and we make every effort to ensure that your purchases
arrive with you safely.
However,
if you need to return an item, please follow the below steps.
Returns must be made within 14 days of
receipt, must be unused and in the original packaging.
Unfortunately,
we are unable to accept items that have been removed from the packing or used
in any way.
Please include your name, address, order
number and state the reason for returning your item(s).
Please
return your items to: Address:
Pets & More UK 4 new union street, cotton field wharf.
We
cannot be held liable for returns which are lost in the return post or arrive
damaged.
We
advise that you ask your chosen courier for proof of postage and that your
parcel is sufficiently insured against loss or damage.
Faulty Items:
In
the unlikely event that a product is faulty, we will either replace it (where
possible) or refund your order, as you wish. Please contact us by email before
you return the item.